Being a loyal customer to Verizon Wireless since 2001

It's hard to believe that I've been with Verizon Wireless since 2001. It's amazing how quickly time flies. Sometimes I wonder if I should switch to a different carrier. Since I'm on a family plan, that could be a big hassle for everyone. However, now that you can just keep your old phone number, it really shouldn't matter.

I've had my ups and downs with Verizon. I manage most things online through "My Verizon," so my calls to customer service tend to be minimal. However, I recently had quite an ordeal (and I'll have to write about that another time).

How about you? Are you a local customer to your wireless carrier? I wonder if they give you any perks when you reach 10 years (I doubt it).